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Faqs

Whatsapp online consultation

frequently asked questionFrequently Asked Questions

1. Delivery Fee is an estimate. 2. Delivery Fee & Any Service Fee are Not Refundable, once the unit is out for delivery.

We offer a free 1-year warranty from CPS third party warranty company and extended paid warranty up to 4 years. The price of the extended warranty is very reasonable and includes labor and parts. (You may have to pay a deductible for the warranty service to CPS $99). The first 30 days warranty is covered by the store, which also includes labor and parts. The warranty company covers the rest of the term. Since we are a scratch & Dent store, if the internal function of the unit has any issues during the first 30 days, our store will take full cover for it. If the issue is caused by the third party or the customer, the store will charge a $50+ service fee. (Depending on the situation)

We specialize in the sale of open-box returns scratch & dent from stores such Home Depot and Lowes. (Both Home Depot and Lowes have a 48 hours return policy and regardless of reasons for the returns, these include wrong size & color purchase, impulsively buying, etc. Some of these products may have dents or scratches on the surface. ) Therefore, we are able to lower our prices and provide additional discounts on top of the current sale price.

CPS (Same third party warranty company that Lowe’s uses). $99 service fee per case, the warranty including labor and parts. CPS will fix it first. If it can not be fixed, CPS will replace it. If you don't like the replacement, you will get money back based on the replacement value. Customers must register their warranty within 30 days. You will lose the warranty after 30 days without registering.

We mainly carry LG appliances, but we do carry Samsung. We are also the primary distributor of Top Air Range hood. We get our items directly from the LG outlet.

Store Information

+1(719)209-5287

1315 N Academy Blvd, Colorado Springs, CO 80909

Opening hours

Sunday: 10:00AM - 6:00PM

Monday: 10:00AM - 7:00PM

Tuesday: 10:00AM - 7:00PM

Wednesday: 10:00AM - 7:00PM

Thursday: 10:00AM - 7:00PM

Friday: 10:00AM - 7:00PM

Saturday: 10:00AM - 7:00PM

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